- Q Space Music
- Voices of...Series
- Native Instruments Kontakt
- 2021 New Sounds
- Hip Hop & Pop
- Q Up Artists
- Rhythmic Robot NI Kontakt
- Rex, Apple Loops & WAVs
- Apple Logic Sampler
- Vintage Samples 80s & 90s
|How do I create an account?|
|1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".
|How do I edit my account information?|
|Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.|
|How much is my shipping?|
|All Q Up Arts products are downloads so there is never a shipping charge. In most cases, downloads are available upon completion of your transaction.|
|I forgot my password.|
|Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.|
|How do I return my product?|
|Please click here for more information on returning an item.|
|I received the wrong product.|
|If you feel that you have received the wrong product, please contact customer service on firstname.lastname@example.org or call us on 310.714.9547.|
|What is your return policy?|
|If you received the wrong product or platform, please contact us: email@example.com and we'll get you sorted out. If you can't make music with our sounds, we can issue an exchange or refund.
|When will my order ship?|
|Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.|